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Frequently Asked Questions

  • What type of wax do you use in your candles?
    For all candles, a virgin-coconut and soy wax is used. This wax was chosen due to the properties of being gluten free, toxin free, phthalate free and come from renewable sources. The entire blend utilizes only FDA approved waxes. It is clean burning, biodegradable, natural and skin-safe: clinically tested and dermatologist reviewed. Most candle wax and wax cubes contain many harmful ingredients and carcinogens consumers are not typically made aware of. This wax was specifically chosen knowing I would be not only selling it to my friends and family, but using it in my own home around my loved ones. For more information on this topic please send an email.
  • How long do the candles burn?
    To ensure you get the most out of your candles, please ensure you are burning them properly! That means, trimming your wick before each burn, allowing for a complete melt pool with each burn, and burning in 3-4 hour increments. If you follow these steps, burn time on a 12oz candle can reach over 50 hours!
  • What happens if I can't make the appointment time slot for Reiki or Tarot?
    That is okay! I understand life happens. With proper communication, I do the best I can to accommodate scheduling requests free of charge. When it comes to no-shows, I allow one rescheduling at no cost. A second "no-show" rescheduling is a 15% charge on the session.
  • How long will it take to receive my physical product after ordering?
    Please allow 1-2 weeks to receive your order. All items are made custom for you and created with my two hands, then shipped via ground to arrive safe and sound at your door. If there are any issues or concerns, please reach out via email. Thank you for your patience and understanding!
  • Where is my tracking information?
    You will receive an email when your order ships, which contains your tracking information. Please ensure you add an email to your order and that is it correct. If you don’t receive an order confirmation email, please reach out to us so we can add your email and resend it!
  • Can I order just a candle or face + body oil and not the whole AURA box?
    Yes! Pre-made candles and oils are available for purchase on the SHOP page. If you have any questions on how to navigate this, please use the chat box on your screen.
  • Do you accept returns? What if my products are damaged upon arrival?
    Returns are accepted for unused physical products within 7 days of arrival. All packages are packed to ensure safe delivery, but in the unfortunate event that a product arrives damaged, please reach out via email and I will do my best to accommodate you. A photo is required to provide proof of damage to the product.
  • Do you ship internationally?
    Yes! The options and pricing for international shipping will be available in the shipping section of checkout!
  • What makes Grace and Efflorescence different than other candle/oil businesses?
    Grace and Efflorescence was created with intention of standing out being one of its main pillars of existence. All products sold, from wax to wicks to oils to scents, have been meticulously chosen to be able to support a sustainable living future, with health of the mind + body at the forefront. Often, mass produced candles and wax melts are filled with harmful chemicals and carcinogens. The make up of all products is is available to any customer seeking to know. These products were intended to be used in my home, and in the homes of my close friends and families. I sell these extensions of soul expression with a good-conscience and it will stay that way. In addition to product make up, the essence behind Grace and Efflorescence is a "full-package" type deal. With products for purchase, as well as mind and soul food, in forms of meditations, affirmations, astrological forecasts, and journal prompts. All of the things that genuinely make my heart feel full, condensed into a container, and given to you. It is a source of fuel to add to your human experience created by my mind and hands.
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